B2B Discount FAQ's

Welcome to Simply Toppers – B2B Discount Information

We’re delighted to support bakeries, caterers, and small businesses across the UK. Below is a summary of what we offer to our B2B customers:

1. Do you offer trade discounts?
Yes. We offer a tiered discount structure for business customers. Simply complete our [B2B Discount Application] and once approved, you’ll benefit from reduced pricing on qualifying quantities.

2. Can I order the same designs regularly?
Certainly. We can accommodate standing or repeat orders to fit your production needs. Let us know your ideal schedule and we’ll work it in.

3. What’s the lead time for larger or bespoke orders?
Standard orders ship within 3 working days. Larger or custom work typically requires additional working days depending on the volume ordered. We'll always confirm timing prior to you placing your order.

4. Can I resell your toppers on baked goods?
Yes, our toppers are designed to be used on baked goods for sale. They're suitable for vegans, vegetarians, and those with gluten or dairy intolerances.

5. Can I use your toppers in my brand’s marketing?
Of course. You may showcase Simply Toppers on your cupcakes, cakes, and promotional photography. We just ask that the toppers themselves are not sold separately.

6. Do you offer white-label services?
We don’t offer white-label or reseller programmes. All our toppers are handmade and sold exclusively under the Simply Toppers brand.

7. How are the toppers packaged for bulk orders?
Every topper is carefully packed in recyclable, food-safe material to ensure they arrive safely. Orders are shipped in robust boxes, ideal for storage and handling.

8. What if I need something urgently?
Let us know straight away. We’ll do everything possible to fit you in—especially if you’ve ordered with us before.

9. Are you certified or registered with UK food safety standards?
Yes. We are registered with the Food Standard Scotland with their east Ayrshire council. Certificate   All ingredients are UK-sourced and certified. Our toppers are labelled with full ingredient and allergen information and crafted to the highest standards of hygiene and safety.